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Policy Agreement


Pet Service Agreement
This agreement made and entered into this {DAY} day of {MONTH}, {YEAR} by and between Two Wheel Life, LLC dba FETCH! Pet Care Flower Mound (hereinafter referred to as “FETCH!”) and {OWNER} Releaser/Indemnitor (hereinafter referred to as “Owner”).

PET CARE REQUIREMENTS

For and in consideration of a set fee to Owner as specified in FETCH!'s Work Order, FETCH! agrees to provide loving care for the pets specified in such Work Order. Such care to include, but not be limited to pet and/or home care as noted on FETCH!'s Work Order. Additional fees may be charged by FETCH! to Owner for additional services requested by Owner and noted on FETCH!'s Work Order. There will be a holiday surcharge of $15 per visit (some holidays include the day before and the day after). An additional early morning charge of $10.00 for requested visits between the hours of6am-8am, a late evening charge of $10 between the hours of 8-10 pm and an additional $15 surcharge for services between 10pm-2am. Emergency calls between Midnight and 6:00 A.M. will be billed at DOUBLE the listed per visit rate regardless of the cause of the emergency.

Fetch! Pet Care Flower Mound Cancellation Policy

At Fetch! Pet Care of Flower Mound, we understand that plans can change, but to ensure we can provide the best care for all clients, we have the following cancellation policies:

Regular Visits:
A 2-day cancellation policy applies. If services are canceled less than 2 days (48 hours) before the scheduled start time, 100% of the service total will be charged.

Overnight Care (3 or More Consecutive Nights):
If canceled less than 14 days from the start date, a 50% cancellation fee of the total service will apply.
If canceled less than 72 hours from the start date, 100% of the service total will be charged.

Holiday Bookings:
Cancellations for services booked during a holiday period will be charged 100% of the total service fee, regardless of notice. Some holidays include the day before, the day of, and the day after the holiday. For a complete list of holidays, please call us at 469-453-5377.


Owner will provide all food and supplies. FETCH! reserves the right to purchase additional food and/or supplies for pet(s) if needed. Owner agrees to reimburse FETCH! for said additional food and/or supplies which may require FETCH! charging the credit/debit card listed below.

It is understood and agreed between Owner and FETCH! that this agreement contemplates that Owner will be in need of FETCH!'s services from time to time in the future, and it is further understood and agreed that the obligations and covenants contained herein shall apply to each provision of services in the future, without the need of entering into another agreement, unless altered in writing and signed by the parties herein. Either party may terminate their relationship to each other at any time for any
reason, and any outstanding charges for services to date of termination provided by FETCH! shall be paid immediately by Owner. A new agreement must be executed if Owner moves. Owner will be notified of any price changes prior to or at time of new bookings.

In the event of an emergency involving the health of any pet being cared for by FETCH!, Owner hereby authorizes FETCH! to obtain such emergency veterinarian care by veterinarian specified by Owner for Owner's pet(s) as FETCH! may deem necessary. Owner further authorizes FETCH! to incur veterinarian costs in the name of Owner. Owner agrees to indemnify and hold harmless FETCH! from any liability arising from such veterinary charges. Owner may incur an additional cost if FETCH! must transport pet(s) to veterinarian or wait at veterinarian. Unless specified in writing by Owner in the Client Information Sheet, Owner warrants that its pet(s) are current with all of their shots and vaccinations.

LIMITATION OF FETCH LIABILITY

FETCH!'s insurance company shall be wholly liable for all claims of injury, death, damage or loss to Owner's pet(s) or property, and FETCH! shall have no further liability to owner. As further consideration for the services rendered, Owner agrees to waive and release FETCH! and/or their representatives, other than FETCH!'s insurance company, from any claim for injury, loss, and/or death of Owner's pet(s) and from any claim for loss and/or damage to Owner's property including, but not limited to, that caused by Owner's pet(s). Owner agrees to be responsible for any claim for injury, loss, and/or death of representative of FETCH! caused by Owner's pet(s) and/or Owner's property. Owner agrees to be responsible for any damages done at home of any FETCH! representative by Owner's pets at time of boarding, day or evening care performed at the home of FETCH! representative. If Owner specifically requests that their dog be walked/exercised off-leash, Owner agrees to reimburse FETCH! for up to $1000 insurance deductible if a claim is to be submitted for injury/damage sustained while their dog was off-leash. Owner agrees to contract work directly through FETCH!, and not privately with any FETCH! representative, during and for a period of two years following the last date of service performed by any representative of FETCH!.

Thank you for choosing Fetch! Pet Care. "We luv 'em like you do," and we appreciate your trust in us to care for your pets!

By clicking "Agree & Submit" you are confirming your acceptance of these policies.